Shipping policy

Shipping Policy

Thank you for shopping with CHOCCO Handbags! We are committed to providing you with a seamless shopping experience. Please read our shipping policy below:

1. Processing Time
We strive to process and ship all orders within 2-3 business days. Please note that if your order is placed over the weekend or on a public holiday, it will be processed on the next business day.

2. Shipping Time
After your order is processed, the estimated delivery time is 30-45 business days, depending on your location. While we strive to deliver your products as quickly as possible, please note that delivery times may vary based on factors such as shipping carrier, customs processing, and other external factors.

3. Shipping Fees
We charge a fixed shipping fee of $3.99 on all orders. However, if the total value of your order exceeds $30.00, shipping is free!

4. Lost Packages
In the rare event that your package is lost during transit, please reach out to our customer support team at ThadeGerald4252@outlook.com. We will assist you in resolving the issue, whether by providing a tracking number or assisting with a reshipment request.

5. International Shipping
We offer international shipping, and shipping times may vary based on your location. Any additional customs fees or taxes (if applicable) are not covered by us and are the responsibility of the customer.